by Jon Farzam | May 15, 2024 | business, Hospitality, Jon Farzam
In the dynamic and competitive world of hospitality, attracting and retaining top talent is essential for success. A hospitality business that prioritises employee satisfaction and engagement fosters a positive work environment and delivers exceptional service to...
by Jon Farzam | Apr 18, 2024 | business, Hospitality, Jon Farzam
As temperatures rise and summer approaches, the hospitality industry gears up for one of the busiest travel seasons of the year. With pent-up demand for travel and leisure activities, hotels have a golden opportunity to jump on summer travel trends early and capture...
by Jon Farzam | Mar 13, 2024 | business, Hospitality, Jon Farzam
In the competitive hospitality industry landscape, compelling social media copy can make all the difference in attracting and engaging potential guests. With countless hotels vying for attention on social platforms, crafting compelling copy that resonates with your...
by Jon Farzam | Feb 5, 2024 | business, Hospitality, Jon Farzam
Luxury hospitality in 2024 will transform, driven by evolving consumer preferences, technological advancements, and a focus on sustainability. As the world emerges from the shadows of a global pandemic, the luxury hospitality industry is redefining itself, catering to...
by Jon Farzam | Jan 22, 2024 | business, Hospitality, Jon Farzam
In the age of digital connectivity, the success of hotels is no longer solely determined by word-of-mouth recommendations or traditional advertising. Today, a significant influence on potential guests comes from online reviews. Managing and cultivating a positive...
by Jon Farzam | Oct 18, 2023 | business, Hospitality, Jon Farzam
Providing exceptional customer service is vital in the dynamic and competitive hospitality industry. Guests expect more than just a comfortable room or a tasty meal; they desire memorable experiences that leave them returning for more. Achieving this level of service...