by Jon Farzam | Oct 7, 2024 | business, Hospitality, Jon Farzam
In today’s competitive hospitality industry, maximizing revenue is crucial for hotels of all sizes. One of the most effective ways to achieve this is through the use of Hotel Revenue Management Systems (RMS). These systems leverage data, technology, and market trends...
by Jon Farzam | Sep 10, 2024 | business, Hospitality, Jon Farzam
In the age of digital wallets and contactless payments, even tipping at hotels is evolving. Digital tipping options, often facilitated through apps or QR codes, allow guests to reward exceptional service without needing cash. However convenient digital tipping may...
by Jon Farzam | Aug 13, 2024 | business, Hospitality, Jon Farzam
When guests choose a hotel, they’re not just looking for a place to sleep—they’re seeking an experience that leaves a lasting impression. Offering unique guest experiences can set your hotel apart from the competition and create memorable stays that guests will rave...
by Jon Farzam | Jul 15, 2024 | business, Hospitality, Jon Farzam
The world of travel is constantly changing. New destinations emerge, traveler preferences shift, and technology reshapes how people plan and experience their trips. For hotel managers, staying on top of these tourism trends is crucial for staying competitive and...
by Jon Farzam | Jun 11, 2024 | business, Hospitality, Jon Farzam
Imagine this: a guest walks into your hotel lobby, excited to explore your city. They might have a vague idea of what to see, but they rely on your guidance for a truly immersive experience. This is where a robust partnership with your local tourism board (LTB) comes...
by Jon Farzam | May 15, 2024 | business, Hospitality, Jon Farzam
In the dynamic and competitive world of hospitality, attracting and retaining top talent is essential for success. A hospitality business that prioritises employee satisfaction and engagement fosters a positive work environment and delivers exceptional service to...
