Numerous industries have suffered a significant blow from the COVID-19 pandemic. The hospitality field takes the lead among the most hit around the world. There has been a 95% reduction in occupancy, with a staggering number of employees becoming jobless.
The latest trend indicates that the pandemic is retreating, so the hospitality industry hopes to regain its ground in the future. There are strategies that restaurants can employ to bounce back and overturn the crisis. Hotels have suffered previous emergencies like SARS, terrorism attacks, and natural calamities, from which they came out strong. If restaurants can remember how they overcame numerous setbacks in the past, they can understand the best approach to help them bounce back. Here are some feasible recommendations.
Reduce the Charges
According to business experts, restaurants need to lessen their rates in order to accommodate customers. With the current financial strains, most clients expect lower prices for services such as accommodation, so they will be looking for hotels that offer discounts. However, dropping the rates by a large margin could be risky for the hospitality industry, so caution is critical.
Protecting Employees
The World Health Organization (WHO) has issued firm guidelines for all establishments resuming operations. Staff members need training about safety and prevention measures such as hand washing, social distancing, and sanitization. Constant reminders from management are critical to achieving ultimate safety. In addition, the use of protective gear for the employees gives the guests confidence as it indicates responsibility.
Employing the Hands-Free Technology
One way to reduce infection is to avoid touching surfaces. There have been several innovations that discourage physical contact. For example, restaurants can now use online check-in systems, which minimize physical interactions between the guests and staff. Automatic sanitizing gadgets have also become part of the landscape for hotels.
The hospitality industry has offered significant help to the medical field in the past, with ideas about housekeeping. Today, hotels depend on the healthcare industry for recommendations on the safety of their workers and guests. Hotels can take time to reorganize their strategies and perhaps improve their services as businesses resume. With enriched services and safety measures, restaurants stand better chances to recover sooner from the effects of COVID-19.