After the devastating effects of the COVID-19 pandemic in 2021, the hospitality industry struggled to recover. Getting the right people is a significant challenge for the hospitality industry. 

Finding qualified individuals is still not easy despite the availability of tech solutions. In addition, implementing indoor mask mandates is still a concern for many regions. As the industry works toward recovery, four key trends will affect the hotel management industry this year.

Improve Employee Experience

Due to the increasing number of people not interested in returning to the hospitality industry, many companies have taken the necessary steps to address the issue.

One of the most important factors employers consider when hiring and retaining employees is ensuring they are protected from the effects of the COVID-19 pandemic. The new disease variants are still here and could cause further damage. Another issue affecting the industry is the implementation of new rules that would allow workers’ compensation claims to be made if an employee contracts an infectious disease at work.


In addition to improving the efficiency of the sales process, technology is also helping the hospitality industry by increasing the cash flow and reducing the time it takes to make transactions. One of the most beneficial features of tech solutions is the availability of apps that allow restaurant owners and managers to conduct inspections.

Despite the various technological advancements in the hospitality industry, the risks that will affect the industry in 2022 are still expected to grow. To minimize the impact of these threats, organizations should regularly update their security measures and be aware of their insurance coverage. 

Business Travel

It will take a long time for the hospitality industry to recover from the effects of the COVID-19 pandemic fully. The lack of business travel is still holding back the industry’s recovery. Despite the various steps implemented to improve the industry’s operations, it is still insufficient to recover fully.

It’s taking a long time for the industry to recover from the pandemic’s effects fully. Due to the slow recovery, many companies still wait for the large conventions and business meetings to resume. One of the most effective ways to revitalize the hospitality industry is by making the host hotel a hub for all events.

Climate Change

Catastrophes caused by weather-related disasters are expected to continue affecting the hospitality industry. One of the most effective ways to minimize these risks is by implementing water mitigation measures. However, this method will not be enough to prevent the industry from experiencing severe losses. Instead, businesses should use catastrophe modeling to identify potential risks.