Jon Farzam’s Blog
4 Things to Do When You Check Into a Hotel Room
When checking into a hotel room, there’s more to do than simply dropping off your bags and relaxing. To ensure a comfortable and stress-free stay, it’s essential to follow a few key steps upon arrival. In this blog, we’ll explore the top four things you should do when...
Innovative Tech Ideas for Resorts
The hospitality industry is continuously evolving, with technology playing a pivotal role in enhancing guest experiences and streamlining operations. Resorts, in particular, have unique opportunities to leverage tech innovations to stay ahead of the competition. In...
A Guide to Hotel Revenue Management Systems
In today’s competitive hospitality industry, maximizing revenue is crucial for hotels of all sizes. One of the most effective ways to achieve this is through the use of Hotel Revenue Management Systems (RMS). These systems leverage data, technology, and market trends...
Digital Tipping at Hotels: Pros and Cons
In the age of digital wallets and contactless payments, even tipping at hotels is evolving. Digital tipping options, often facilitated through apps or QR codes, allow guests to reward exceptional service without needing cash. However convenient digital tipping may...
4 Guest Experiences to Consider Offering at Your Hotel
When guests choose a hotel, they’re not just looking for a place to sleep—they’re seeking an experience that leaves a lasting impression. Offering unique guest experiences can set your hotel apart from the competition and create memorable stays that guests will rave...
How Hotel Managers Can Stay Up-to-Date on Tourism Trends
The world of travel is constantly changing. New destinations emerge, traveler preferences shift, and technology reshapes how people plan and experience their trips. For hotel managers, staying on top of these tourism trends is crucial for staying competitive and...
How Your Hotel Can Partner WIth Your Local Tourism Board
Imagine this: a guest walks into your hotel lobby, excited to explore your city. They might have a vague idea of what to see, but they rely on your guidance for a truly immersive experience. This is where a robust partnership with your local tourism board (LTB) comes...
How to Create a Hospitality Business Everyone Wants to Work At
In the dynamic and competitive world of hospitality, attracting and retaining top talent is essential for success. A hospitality business that prioritises employee satisfaction and engagement fosters a positive work environment and delivers exceptional service to...
How Hotels Can Jump on Summer Travel Trends Early
As temperatures rise and summer approaches, the hospitality industry gears up for one of the busiest travel seasons of the year. With pent-up demand for travel and leisure activities, hotels have a golden opportunity to jump on summer travel trends early and capture...
A Guide to Writing Compelling Social Media Copy for Your Hotel
In the competitive hospitality industry landscape, compelling social media copy can make all the difference in attracting and engaging potential guests. With countless hotels vying for attention on social platforms, crafting compelling copy that resonates with your...