Jon Farzam’s Blog
4 New York City Hotels That Are Worth the Splurge
New York City is home to some of the world’s most luxurious hotels, offering exceptional amenities, breathtaking views, and unforgettable experiences. While these hotels may come with a hefty price tag, they are worth every penny for travelers looking for a truly...
Employee Training Tips for Hospitality Workers
In the hospitality industry, employees are at the forefront of delivering memorable guest experiences. Proper training is crucial to ensure that staff can handle a variety of situations, provide excellent service, and adapt to the evolving needs of guests. In this...
Contactless Check-In: Pros and Cons
Contactless check-in has gained popularity in the hospitality industry, especially in the wake of health and safety concerns. This technology allows guests to bypass traditional front desk procedures and check in using their smartphones or kiosks. While contactless...
How to Enter the Hospitality Management Industry
The hospitality management industry is dynamic, offering a wide range of opportunities in hotels, resorts, restaurants, and event planning. If you’re passionate about travel, customer service, and leadership, a career in hospitality management might be the perfect...
How to Prepare Your Team for the Future of Hospitality
The hospitality industry is constantly evolving, and staying ahead requires forward-thinking strategies. Preparing your team for the future of hospitality is crucial to ensure they can adapt to new trends, technologies, and guest expectations. In this blog, we’ll...
4 Things to Do When You Check Into a Hotel Room
When checking into a hotel room, there’s more to do than simply dropping off your bags and relaxing. To ensure a comfortable and stress-free stay, it’s essential to follow a few key steps upon arrival. In this blog, we’ll explore the top four things you should do when...
Innovative Tech Ideas for Resorts
The hospitality industry is continuously evolving, with technology playing a pivotal role in enhancing guest experiences and streamlining operations. Resorts, in particular, have unique opportunities to leverage tech innovations to stay ahead of the competition. In...
A Guide to Hotel Revenue Management Systems
In today’s competitive hospitality industry, maximizing revenue is crucial for hotels of all sizes. One of the most effective ways to achieve this is through the use of Hotel Revenue Management Systems (RMS). These systems leverage data, technology, and market trends...
Digital Tipping at Hotels: Pros and Cons
In the age of digital wallets and contactless payments, even tipping at hotels is evolving. Digital tipping options, often facilitated through apps or QR codes, allow guests to reward exceptional service without needing cash. However convenient digital tipping may...
4 Guest Experiences to Consider Offering at Your Hotel
When guests choose a hotel, they’re not just looking for a place to sleep—they’re seeking an experience that leaves a lasting impression. Offering unique guest experiences can set your hotel apart from the competition and create memorable stays that guests will rave...